Refund policy

Last updated: August 14, 2026

60-day money-back guarantee

Every qualifying Wellness Tips Media digital guide is covered by a 60-day money-back guarantee from its purchase date. If the guide is not right for you, you can request a full refund. No questions asked.

A separately accepted Book 2 post-purchase guide is a separate qualifying purchase with its own 60-day guarantee from the Book 2 purchase date.

How to request a refund

Use the presenter-specific support address shown on the product page, order confirmation, or delivery message. If you cannot find it, email support@wellnesstipsmedia.com.

Include the checkout email address, the order number if available, and the title of the guide. Do not send full card numbers, passwords, government identification documents, or medical records.

How refunds are paid

After we verify the purchase, we issue the full item price back to the original payment method. Your bank or payment provider controls when the credit appears. When a guide is refunded, future access to its download link may be disabled.

Delivery problems and mandatory rights

If a link does not arrive, does not open, or delivers the wrong file, contact us so we can restore access or provide the correct file. You can still use the 60-day guarantee.

The commercial guarantee is separate from and does not reduce any mandatory rights concerning withdrawal, late delivery, defects, misdescription, missing digital content, or complaints.

Seller

Hugo Norrbom AB, trading as Wellness Tips Media. Company registration number 559583-4549. Salstavägen 2B, 191 35 Sollentuna, Sweden. Email: support@wellnesstipsmedia.com. Telephone: +46 72 445 47 16.